ExperCash

ExperCash offers complete financial management for online shops. You can use it to offer your customers payment methods via credit card, direct debit, or Giropay. Data security is provided during collection and management of transaction data.

Customers do not have to provide any sensitive information online such as credit card numbers in the online shop. ExperCash processes all these.

More detailed information about ExperCash is available at http://www.ExperCash.co.uk.

The prerequisite is registration with ExperCash and selecting either the eBASIC or eADVANCED. This registration can be performed from your shop administration. Read about this and about the required parameters in Payment method - ExperCash.

Payment process from the customer viewpoint,

The customer selects a payment method in the shopping basket based on ExperCash. Then he is transferred to the secure ExperCash payment environment. Depending upon settings, either a new browser window is opened or the data collection occurs completely automatically in the shop. See Payment method - ExperCash, display settings.

There he enters the required payment details and completes the transaction. The transaction number is shown. After returning to the shop, the customer is shown the order confirmation. This contains the transaction number that was assigned by ExperCash.

ExperCash transactions

After the customer has confirmed the transaction, it is added to the list of ExperCash-transactions in the shop administration. In the table, you can see a list of all ExperCash transactions.

In the Command column, you can see a list of all commands that can be performed for that transaction. If multiple commands are possible, these are listed in a drop-down menu. In some cases, you can enter an amount into an additional entry field that should be applied to the command. The default is to use the entire amount of the order. If no entry field is shown, then the command can only be applied to the total amount. The following commands exist:

Table 1: Commands for ExperCash transactions

Command	Description
Debit	The amount of the order is authorized for debiting. Click Debit to debit the amount from the customer account. If an entry field is shown, you can debit a partial amount.
Charge back	A specific amount of the order was charged back. Click Charge back to return the amount to the customer account. If an entry field is shown, you can charge back a partial amount.
Cancel	The last command was cancelled. No further commands are possible for this order. Click Cancel to cancel the transaction.

You can perform the "Debit" command for multiple table rows at once. To do so, select the corresponding records and click the Debit button under the table. This will debit the complete amounts. Charging back is not possible. These orders can be cancelled individually.

Note: For transactions based on Giropay, no commands can be performed.

Depending upon the command performed, the status of the corresponding order will be changed.

Searching for ExperCash transactions

Use the search function to group and filter your ExperCash transactions. You can also search by ExperCash transaction numbers.

Otherwise, searching for ExperCash transactions is identical to the general search for orders.

Payment method - ExperCash

Caution: You can offer various payment methods using ExperCash. However, you must create a new payment method based on ExperCash for each option.

The basics about working with ExperCash are available in chapter ExperCash . After registering with ExperCash, the access data will be sent to you.

Enter these access data into the entry fields for settings in the specific ExperCash payment method. The names of the access data match the names of the entry fields. The additional fields have the following meanings:

Table 2: Additional parameters for the ExperCash payment method

Field name	Description	Field type	Example
Payment method	Setting how your customers can pay with ExperCash.	Drop-down menu
Transaction type	Authorisation: The amount will be reserved for you. You must perform the debit on the "ExperCash transactions" page yourself. For more on this, see ExperCash transactions. Debit: The amount will be automatically debited.	Drop-down menu
Operational mode	Live: All transactions are performed. The accounts will be actually debited. Test: The transactions will be performed using a general test account with ExperCash.	Drop-down menu
Display	The customer sees a form for the entry of transaction data. Set whether this form should be embedded into the shop or shown in a new browser window.	Option button
Design	Set whether the form uses your shop design or the ExperCash standard design.	Option button
Selection of icons to display in the page element	Select the symbols for the payment methods that you use to accept payment via ExperCash and which will be displayed in the shop	Checkbox

Save your entries by clicking Save.

Note: The ExperCash payment method is only shown in the shopping basket if you have set the methods to "Visible".