Orders

Page: Orders >> Orders
Opening the page by clicking Inbox displays the new orders to you. New orders are orders for which the Viewed status has not been set.
All orders for which the status Viewed has not yet been set will be shown in bold.
The last status set is always shown for the order in the table.
If an order contains a customer comment, this is indicated by a special symbol behind the order number. if you place the mouse there, the comment is shown.
To see the details of an order, click the order number. To open the details in a new window, click the icon in front of the order number.
You can only delete orders with the status Rejected or Archived.
As soon as you have opened the details of an order, it will be set to Viewed. This also sends a corresponding e-mail to the customer. The corresponding e-mail event must be activated for this to occur, however. For more information, see E-mail events.
Note: If you need an overview of all orders for a customer, click the customer name. All of the customer's orders are listed in the Orders tab.
Exporting orders
Orders can be exported in XML and text formats.
Export in XML is necessary to use the data in ERP systems, for example. The XML export can be started as a batch command for the list of orders and in the details of an order.
The export as a text file is used to utilise the data in a word processor, for example. This export will be started as a batch command for the list of orders.