Logistics

Page: Settings >> Delivery and Payment >> Logistics
On this page you can add logistics vendors and define dependencies between delivery methods and logistics vendors.
Whereas delivery methods are different types of shipping (e.g. standard or express delivery), logistics vendors are companies that handle delivery for you (e.g. FedEx or UPS). Logistics vendors are linked by you to delivery methods. When a customer selects one of these delivery methods for his order, the delivery is made by the logistics vendor to which the delivery method is linked.
Advantages of logistics vendors
If you instruct one of the logistics vendors supported by the software to handle the delivery, this offers the following advantages over conventional delivery:
Setting up a logistics vendor
To set up a new logistics vendor, follow these steps:
1. Create the logistics vendor
Page: Settings >> Delivery and Payment >> Logistics
Create the new logistics vendor in the table, entering the name of the vendor and, under Type, selecting the vendor that you wish to set up.
2. Complete the data for the logistics vendor
Page: Settings >> Delivery and Payment >> Logistics >> [Logistics Vendor]
Follow the steps listed in the administration area to integrate the logistics vendor into your shop.
3. Create a new shipping method
Page: Settings >> Delivery and Payment >> Delivery Methods
Create a new delivery method that you will later link to the logistics vendor. See Delivery methods. Some logistics vendors offer their own delivery methods that you can select here.
4. Specify the settings for the delivery method
Page: Settings >> Delivery and Payment >> Delivery Methods >> [Delivery Method]
Here you can specify the settings for the new delivery method. Remember to switch them to visible.
5. Specifying dependencies
Page: Settings >> Delivery and Payment >> Logistics >> Dependencies
Link here the new delivery method with the logistics provider. A delivery method can only be linked with a maximum of one logistics vendor.
When you have followed these steps, customers can select the new delivery method in your shop.
Process in the administration area
If, for their order, customers select a delivery method that is linked with a logistics vendor, you must complete the following steps:
1. Add Packing slip
Page: Orders >> [Order] >> Documents
First you access the order and create a packing slip. To do so, on the Documents tab click Add followed by Packing slip.
2. Supplement the information in the packing slip
Page: Orders >> [Order] >> Documents >> [Packing slip]
Add the missing information (indicated by a red asterisk) for the packing slip.
3. Trigger shipping order
Page: Orders >> Deliveries >> [Logistics Vendor]
Click Trigger shipping order to transfer the order to the logistics vendor. You can combine multiple orders and then trigger them as a batch command. All triggered shipping orders will then be displayed on the Transactions tab.
4. Print packing slip
Page: Orders >> Deliveries >> [Logistics Vendor]
You can now print the shipping label.