Orders
Page: Orders >> OrdersOpening the page by clicking Inbox displays the new orders to you. New orders are orders for which the Viewed status has not been set. You must use the search function to display additional orders; see Search, below.The symbols have the following meanings:Table 116: legend for order icons
Icon Description
(coloured icon) Order will be opened in display mode. The Viewed status is not set.
(Grey icon) Order will be opened in display mode. The Viewed status is set.![]()
Order is in process and will be opened in editing modeConflict
There is a difference between the current order value and the value paid by the customer. See also Conflict warning, below.
To see the details of an order, click the order number. To open the details in a new window, click the icon.Note: Some functions in the application will open in new browser windows. For this reason, your browser must allow pop-up windows to open. Otherwise, certain functions cannot be used.As soon as you have opened the details of an order, it will be set to Viewed. This also sends a corresponding e-mail to the customer. The corresponding e-mail event must be activated for this to occur, however. For more information, see E-mail settings, above.All orders for which the status Viewed has not yet been set will be shown in bold.You can sort the table by column. For more details, see Sorting using column headings, above.Batch processing commands are available to manage the table entries. For an introduction to this, see Batch Processes in Tables, above. The following specialised actions can be performed:Table 117: specialised batch processing actions for processing orders
Note: You can have the system automatically inform the customers per e-mail as soon as you have set a status for an order. The corresponding e-mail event must be active for this. For more information, see E-mail settings, above.