Customers
Page: CustomersCustomers are visitors to the Web site who place orders in the online shop. Customers have order-related data such as the invoice address and delivery address, tax model and tax region, invoice data, etc. There can be registered and unregistered customers. Unregistered customers must provide their customer data for each order. Registered customers have undergone the registration process, and have entered all the required customer data during that stage. In addition, they are allocated user names and passwords, thus providing them with user accounts in addition to their customer accounts. As users, registered customers can be given permissions for certain commands. See also Users, aboveThe table lists the customers of your shop. The symbols have the following meanings:Table 80: customer symbols
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Customer is active and can sign in![]()
Customer is inactive and cannot sign in![]()
The customer is a registered customer.
To open the detail view for a customer, click the customer number. Clicking the icon to the left next to the customer number opens a new browser window containing the customer details.Batch processing commands are available to manage the table entries. For an introduction to this, see Batch Processes in Tables, above. The following specialised actions can be performed:Table 81: specialised batch processing actions for customer administration
The following methods exist to add new customers to the system:
- The customer registers in the shop. You can determine the contents of the registration form. See Registration, above. A registered customer is also referred to as a user.
- A customer does not register, and orders without signing in. He is created as an unregistered customer. You can also convert this customer into a registered customer by providing sign in data for her. See also Customer details - User data, below or Sign-in, below.
- Use the New customer command in the customer context menu in the administration area. Enter information as described in Customer details – General, below and following. To add a registered customer (a user), enter the sign-in information for the customer. See also Customer details - User data, below.
- Customer import; see Import and export, below