E-mail settings - Events

Page: Settings >> E-mail settings >> Events
The icon next to the event name indicates the status. The symbols have the following meanings:
Table 54: Status of e-mail events

Icon
Description
Delivery is activated. If the event occurs, an e-mail will be sent to the configured recipient.
Delivery is deactivated. If the event occurs, an e-mail will not be sent.

Activate delivery by clicking the check-box for the event. Save your entries by clicking Save.
Events with a grey check box cannot be deactivated.
You can configure each e-mail message separately. To do this, click the name of the event to go to the associated e-mail details.
Some events cannot be activated if address information has not been entered. In these cases, you will receive a relevant notification.

Event e-mail – Details

The general settings are the same for most event e-mails. For special cases, see Exception, below.
The various fields have the following meanings:
Table 55: fields for event e-mail messages

Field name
Description
Field type
Example
Active
 
Option button
 
Sender address
Special sender for the respective event;
This setting replaces the default sender in E-mail settings – General
Entry field, alphanumeric
info@provider.com
Cc address
Recipient of a copy of the e-mail. The name is displayed to all other recipients.
Multiple recipients are separated using a semi-colon (;).
Entry field, alphanumeric
system@provider.com
Bcc address
Recipient of a copy of the e-mail. This name is not displayed to the other recipients.
Multiple recipients are separated using a semi-colon (;).
Entry field, alphanumeric
admin@provider.com
Subject
A short note about the contents.
Entry field, alphanumeric
Welcome to the shop
Header
Introductory language-dependent text for the e-mail;
For more on formatting, see Working with text fields, above.
Text, alphanumeric
 
Text
Language-dependent notification text;
For more on formatting, see Working with text fields, above.
Text, alphanumeric
You have successfully registered…

Save your entries by clicking Save.
The fields are mainly used in e-mails as follows:
Figure 21: use of details in the e-mail
Exception: E-mail messages for the merchant
Certain event e-mails are only sent by the system to the merchant:
For these e-mail messages, there is an additional entry field Recipient address in the general properties. In this field, enter the address of someone you have chosen to handle this topic. Multiple addresses can be entered. The delimiter is a semi-colon.
Note the following about the customer contact e-mail: