E-mail settings - Events
Page: Settings >> E-mail settings >> EventsThe icon next to the event name indicates the status. The symbols have the following meanings:Table 54: Status of e-mail events
Icon Description![]()
Delivery is activated. If the event occurs, an e-mail will be sent to the configured recipient.![]()
Delivery is deactivated. If the event occurs, an e-mail will not be sent.
Activate delivery by clicking the check-box for the event. Save your entries by clicking Save.Events with a grey check box cannot be deactivated.You can configure each e-mail message separately. To do this, click the name of the event to go to the associated e-mail details.Some events cannot be activated if address information has not been entered. In these cases, you will receive a relevant notification.Event e-mail – Details
The various fields have the following meanings:Table 55: fields for event e-mail messages
Field name Description Field type Example Active Option button Sender address Special sender for the respective event;This setting replaces the default sender in E-mail settings – General Entry field, alphanumeric info@provider.com Cc address Recipient of a copy of the e-mail. The name is displayed to all other recipients.Multiple recipients are separated using a semi-colon (;). Entry field, alphanumeric system@provider.com Bcc address Recipient of a copy of the e-mail. This name is not displayed to the other recipients.Multiple recipients are separated using a semi-colon (;). Entry field, alphanumeric admin@provider.com Subject A short note about the contents. Entry field, alphanumeric Welcome to the shop Header Introductory language-dependent text for the e-mail;For more on formatting, see Working with text fields, above. Text, alphanumeric Text Language-dependent notification text;For more on formatting, see Working with text fields, above. Text, alphanumeric You have successfully registered…
Save your entries by clicking Save.The fields are mainly used in e-mails as follows:
Figure 21: use of details in the e-mailException: E-mail messages for the merchant
Certain event e-mails are only sent by the system to the merchant:For these e-mail messages, there is an additional entry field Recipient address in the general properties. In this field, enter the address of someone you have chosen to handle this topic. Multiple addresses can be entered. The delimiter is a semi-colon.Note the following about the customer contact e-mail:
- To enable customers to be able to use the customer contact form, you must place a contact form as a page element on your Web site; see Page elements and navigation, below.
- The contact form is only shown on the Web site if a recipient address is inserted for the e-mail event.