UPS packing slip
A UPS packing slip offers you the possibility of configuring order tracking for the corresponding orders. This allows you and your customer to track the current status of the package.For more information on the basic principles of packing slips, see Packing slip, above and Orders – Documents, above. The specialised fields have the following meanings:Table 122: Specialised fields for UPS packing slip
Save your entries by clicking Save.Preparation
In order to offer your customers package tracking, you must register with UPS and install the WorldShip software.Use the Register with UPS link to register with UPS. After registration, you should log in and request a customer number in the My UPS menu.In the next step, request the WorldShip software from UPS. To do this, click the Order UPS WorldShip software link. Complete and submit the form that is shown.UPS will then send you the software. Please install this after it has been received. Follow the instructions provided by UPS.Creating the UPS tracking number
To create the UPS tracking number, the packing slip must be exported and opened in WorldShip. A shop address is necessary for this. The packing slip cannot be exported without this address. If your shop address does not satisfy the UPS requirements, you will receive a relevant notification with a link to the shop address.Proceed as follows:
- If all information is correct, export the information by clicking Export. Choose a place to save the file and a name for the export file.
- Start WorldShip and activate the Import function in the File menu.
- Enter the name of the export file for the import file name. Either enter the name of the file with its path directly or click Browse to search for the file. Enter the remaining parameters according to the instructions in WorldShip.
- Since the file always contains a header, you need to select the First row contains field names check box.
- To import information correctly, you must select the corresponding data and map the field names in the import file to the internal WorldShip field names when you first import a file. If the language in your shop administration when exporting the file is the same as the language of your WorldShip software, the field names will also be the same. This makes mapping simple. Map the fields in the Recipients and Package tabs. Map the data as follows:
- Select the field in the right list field for external data fields by clicking it
- Select the corresponding field in the left list field for internal data fields by clicking it.
- Click Map
If all the options are set correctly and all the fields are mapped, click the Import button.Continue to edit the shipment as described in the WorldShip instructions. To create the UPS tracking number, click Finish after you have entered all necessary information.Among other things, this saves the shipment in the delivery history and gives you the option of viewing the UPS tracking number.Activating order tracking
Enter the UPS tracking number in the UPS tracking number field of the relevant document UPS packing slip.Save your entries by clicking Save.After saving, the Track shipment link is displayed next to the UPS tracking number. Use this link to open the UPS page where you can see the status of your delivery.Order tracking in the shop
As soon as the tracking number has been entered and saved, the order tracking link also becomes available for the corresponding customer.The customer opens order tracking in My Account under the Query order status option. The UPS tracking number is also displayed as a link in the order. The customer can use this link to open the UPS page where he can see the status of his delivery.A link to the order tracking is also inserted into every status e-mail sent to the customer.