Payment process from the customer's point of view

To use this payment method, the customer must have an online banking account. In order to make the payment, he must have all the information required for the online transfers, such as bank account details, PIN and TAN.
The customer selects Sofortüberweisung as the payment method in the shopping basket. He is then transferred to the Sofortüberweisung Web site. Here he fills out a transfer form. The transaction is performed after the PIN and TAN have been entered. When this has been completed, the customer receives a transaction confirmation.
If desired, he can return to the shop. To do so, he clicks the respective button. The order confirmation is shown in the shop. This contains the payment method and transaction number assigned by Sofortüberweisung.