Product reviews
Product feedback gives your customers the opportunity to give their opinions on the products and discuss their own experiences. Customers are able to award points from 1 to 5, and can also enter some feedback text.
The ratings provided most recently will be listed in the table at the top.
You should receive an e-mail notification when product ratings are submitted for your shop.
Create an corresponding e-mail event by providing a recipient e-mail address. For more information, see E-mail settings.
Settings
Page: Products >> Product ratings >> Settings
This option specifies who is permitted to submit ratings, and when the ratings will be visible in the shop. If, for example, you want to moderate the ratings before they are published, set the option Display new product ratings immediately to No.
Remind your customers to rate the products they purchased. To do so, you can set up the automatic sending of a corresponding e-mail. This asks the customer to provide a product rating. Set how many days after the order arrives that the e-mail will be sent to customers.