Data synchronisation
Merchant-side customer data are customer data which you manage under
Customers >>
[customer] >>
General, see
Customer details - General. The customers themselves can manage their information on the web site at
My Account >>
Manage personal data.
The merchant-side customer data and the user data may contain differences. In this case, the
Synchronise data function will be displayed and the system will inform you via e-mail. To enable this, the corresponding e-mail event must be activated; see
E-mail settings - Events.
Click Synchronise data to display the differences and select the changes to be adopted.
On the right side you can see the fields of the billing address the customer has entered in My Account in the shop. On the left side you can see the relevant fields in the merchant-side customer data.
Fields which contain differing information are marked blue. Click

to import the merchant-side customer data into the billing address. Click

to import the invoice address information into the merchant-side customer data.
Save your entries by clicking Save.