UPS packing slip

A UPS packing slip offers you the possibility of configuring order tracking for the corresponding orders. This allows you and your customer to track the delivery status of the package.
To do so, enter the UPS tracking number into the details of the UPS packing slip. This number is generated by the UPS WorldShip software. This is a requirement for package tracking.

Preparation

In order to offer your customers package tracking, you must register with UPS and install the WorldShip software.
Use the Register with UPS link to register with UPS. After registration, you should log in and request a customer number in the My UPS menu.
In the next step, request the WorldShip software from UPS. To do this, click the Order UPS WorldShip software link. Complete and submit the form that is shown. Or you can also download the software from the UPS website.
Please install this after it has been received. Follow the instructions provided by UPS. Read the chapter about XML import and reading the tracking number in the UPS software handbook.
Caution: A shipping weight must be provided for products that you wish to send using UPS.

Creating the UPS control number

To create the UPS tracking number, the packing slip must be exported and opened in WorldShip. A shop address is necessary for this. The packing slip cannot be exported without this address. If your shop address does not satisfy the UPS requirements, you will receive a relevant notification with a link to the shop address.
Proceed as follows:
  1. Create a document of type UPS packing slip in the shop administration for this order.
  2. If all entries are correct, click Export.
  3. Choose a place to save the file and a name for the export file.
  4. Start UPS WorldShip.
  5. Select the menu to import XML files, for example Import/Export data.
  6. Select a matching import method, for example Automatic XML Import.
  7. Select where to save the XML file and start the import process.
  8. Select the shipping archive after completing the import process and look there for the matching package. The tracking number is shown.
The UPS WorldShip software is being developed continually by UPS. If you are not able to perform the import and creation of the tracking method using the method described previously, read the current UPS WorldShip handbook or contact someone at UPS.

Activate order tracking

Enter the UPS tracking number in the UPS tracking number field of the relevant document UPS packing slip.
Save your entries by clicking Save.
After saving, the Track shipment link is displayed next to the UPS tracking number. Use this link to open the UPS page where you can see the status of your delivery.

Order tracking in the shop

As soon as the tracking number has been entered and saved, the order tracking link also becomes available for the corresponding customer.
The customer opens order tracking in My Account under the Query order status option. The UPS tracking number is also displayed as a link in the order. The customer can use this link to open the UPS page where he can see the status of his delivery.
A link to the order tracking is also inserted into every status e-mail sent to the customer.