Booking system
The booking system allows you to offer services that your customers can reserve through the Web site. This could include tool rentals, table reservations in a restaurant, or hairdresser appointments. The services are referred to as “Services”.To offer these services, you must perform the basic settings and create the services. There are two assistants to help you do this. The booking system setup assistant helps you with the basic settings. The services setup assistant helps you to create services.You work with the booking system as follows:
- Setting up the booking system
Start the booking system setup assistant and perform all required steps.
- Creating services
Create services. Start the services setup assistant and perform all required steps.
- Book appointments
Appointments can be reserved or booked by your customers using the Web site, or by you through the Administration area. This is done by selecting the corresponding service and entering the required data. Finally, the booking is sent or saved. The appointments are entered in the appointment overview for the specific service.
- Control and confirmation
In the Administration area you can display the service either using the calendar function or using the search tool. If the manual confirmation option is active, you must check and confirm each appointment individually in order for the appointment the confirmation e-mail to be sent to the customer. If required you can change the appointment times in the appointment details at any time, or also cancel the appointment. See also Appointment details.
Once that is done, the appointments are entered into the calendar and confirmed with the customer.The booking system setup assistant can be executed again after the first usage to change settings.The services setup assistant is used to set up services. To change the details for the service, open the details of the corresponding service from the table. See also Service details.Services are managed in a similar way to products. After editing the general properties with prices and descriptions, you can assign images and define category assignments.The appointments for each service are listed in a special tab; see Appointments.